Come standard with the Manufacturer’s warranty and are eligible for service uplifts.
Manufacturer’s Certified Refurbished Products
Come standard with the Manufacturer’s warranty and are eligible for service uplifts. All Dell Certified Refurbished Servers come standard with 5-year, 5x10 Hardware only, Next Business Day Onsite Support, unless otherwise noted.
Fornida Refurbished Products
Come standard with Fornida’s standard 1, 3, or 5-Year warranty. During the Warranty period if your server, workstation, storage array, or network hardware fails during normal operation, Fornida will at its sole discretion; provide replacement parts, repair the product, replace the product with a comparable or superior product. We will also provide all technical support necessary regarding your purchased product.
Our Fornida team is committed to helping our customers get the right solution the first time. So, if you have an issue with your purchase or if you are not completely satisfied, just let us know. The process of beginning a technical service request or part replacement can be done online via contact us or by calling 949.722.1222. Please ensure you provide as much information as possible so that our team can allocate the proper resources to solve your issue expeditiously. Our normal response time is within an hour Monday-Friday 8:30am-5:30pm CST.