On all orders shipping to the continental US
Free Technical Support
Pre or post order - we are here to help answer questions
Hardware integration, firmware updates & burnin
Free Solution Architecting
Consult an expert to ensure you get the right product the first time
Yes, if you have an Amazon account, you can use that to pay.
We understand that getting an unwanted email can be a drag. Our community is very important to us. We promise to only send you emails that bring value.
When you complete your payment, you will receive an email advising you that we are processing your order. We will contact you by email or phone in the event that we need further information from you, or if there is a problem with your order. You will be charged when your order is shipped.
Tracking Numbers are automatically sent after shipment.
If you have any issues finding the tracking information (or any other questions), please Contact Us!
Ground shipping is FREE for all orders to the continental United States.
Expedited shipping methods such as 2-Day and Overnight are always available at great rates!
We use trusted companies such as FedEx and UPS to ensure that your order is handled with care and without delay.
For more information - click here!
Products Listed as New
A new, unused item with absolutely no signs of wear. This means the product is NEW. This item will come with manufacturers warranty and is eligible for service uplift. This item will come with the manufacturers original packaging but may not be sealed if configuration services were rendered by Fornida.
Products Listed as Certified Refurbished
An item that has been professionally restored to working order by a manufacturer or manufacturer-approved vendor. This means the product has been inspected, cleaned, and repaired to meet manufacturer specifications and is in excellent condition. This item will come with manufacturers warranty and is eligible for service uplift. This item will come with the manufacturers original packaging but may not be sealed if configuration services were rendered by Fornida.
Products Listed as Fornida Refurbished
An item that has been restored to working order by Fornida or a third party not approved by the manufacturer. This means the item has been inspected, cleaned, and repaired to full working order and is in excellent condition. This item may or may not be in original packaging. This item will come with a 1, 3, or 5-year Fornida warranty.
Sorry to hear that you are having issues. We strive to deliver the right solution the first time; however, as hard as we may, we are not perfect.
To initiate a return please contact us here: RMA Form
Please make sure to include the reason for the return and provide as much detail on the form as possible (part number, quantity, serial number, and order number). This detail will ensure we get your RMA handled expeditiously.
Please allow up to 5 days for processing after the return has been received.
We strive to get our clients the right solution the first time; however, as hard as we may, we are not perfect. In the event the product you purchased from Fornida is damaged in shipping, fails before the warranty period has ended, or you just need to return it, please refer to the our policy below to return your purchase.
Fornida has a liberal 30 day return policy - even if the product is open we will work with you to come up with an amicable resolution.
Products received from Fornida should be inspected upon delivery to ensure there is no damage because of shipping. If products are found to be damaged because of shipping please notify Fornida within seven business days of receipt to request a RMA number and return shipping labels.
Even new products can be defective. Please let us know immediately so that we can cross ship a new product.
Please have a description of your issue on hand when you submit a request. Fornida will assist you in troubleshooting the problem remotely. If remote troubleshooting is unable to correct or identify the problem we may have you fill out a RMA Form.
To get a RMA number, you will have start by filling out the: RMA Form
All Items returned to Fornida must have shipping labels addressed as follows:
Attn: RMA# (number here)
2609 Technology Drive
Plano, TX 75074
Please include the RMA number on the shipping return label when shipping back to Fornida.
Please make sure to include the reason for the return and provide as much detail on the form as possible (part number, quantity, serial number, and order number). This information will ensure we get your RMA handled expeditiously.
Also please make sure to include all original packaging material to avoid damage during shipping.
Fornida will provide shipping labels for products under warranty that were deemed defective. It is the customers responsibility to ship unwanted product back to Fornida.
All software sales are final.