Support Center
Free Shipping
On all orders shipping to the continental US
Free Technical Support
Pre or post order - we are here to help answer questions
Free Assembly
Hardware integration, firmware updates & burnin
Free Solution Architecting
Consult an expert to ensure you get the right product the first time
VS6-STD-3G-SSS-C - VMware vSphere 6 Standard Basic Support-Subscription - 3 Years
MFG Part
VS6-STD-3G-SSS-C
Inventory
0
MSRP
$720.72
Condition
New
Availability
Available
VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
Key Selling Points
- Global, 12 x 5 access to support
- Unlimited support requests
- Remote support
- Online access to documentation, knowledge base articles and other technical resources
Specifications
| General | |
|---|---|
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 3 years |
| Response Time | 4 business hours |
| Service Availability | 12 hours a day / 5 days a week |
| Software | |
| Software Title | VMware vSphere Standard Edition |
| Installation Type | Locally installed |
| Version | 6 |
| License Qty | 1 processor |
| Details | |
| Service & Support | Emergency phone consulting - 3 years / 12 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 3 years / 12 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years / 12 contacts ¦ New releases update - 3 years ¦ Web knowledge base access - 3 years ¦ Web support - 3 years ¦ Remote monitoring - 3 years |
